Privacy Policy — Kaleja sp. z o.o.

1. Introduction

We respect your privacy and are committed to handling personal data responsibly and transparently. This policy applies to information collected through our website, email correspondence, and any enquiry or communication you initiate with us regarding renovation projects.

By using our website or contacting us, you acknowledge that you have read this Privacy Policy. Where consent is required under applicable law, we will request it separately and clearly.

2. Data Controller

The data controller responsible for your personal data is:

Kaleja sp. z o.o.
Goławicka 9
03-550 Warszawa
Poland
Email: kaleja@op.pl

3. Information We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

Contact details such as your name, email address, telephone number, and postal address
Project-related information you voluntarily provide, including property details, renovation scope, preferences, and correspondence
Technical data collected automatically when you browse our website, such as IP address, browser type, device information, referring URLs, and pages viewed
Cookie and similar technology data, as described in Section 6 below

We do not intentionally collect sensitive personal data unless you choose to share it with us and we have a lawful basis to process it.

4. How We Use Your Information

We use personal data for the following purposes:

Responding to enquiries and providing information about our renovation services
Preparing proposals, estimates, and project-related communications
Operating, maintaining, and improving our website and user experience
Ensuring website security, preventing misuse, and troubleshooting technical issues
Complying with legal obligations and protecting our legitimate business interests

We do not sell your personal data. We process information only to the extent necessary for the purposes described in this policy.

5. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we rely on one or more of the following legal bases:

Consent — for optional cookies and certain marketing communications, where applicable
Contractual necessity — when processing is required to respond to your request or take steps before entering into a contract
Legitimate interests — to operate and improve our website, communicate with prospective clients, and maintain business records, provided your rights do not override those interests
Legal obligation — when we must retain or disclose data to comply with applicable law

6. Cookies & Similar Technologies

Our website uses cookies and similar technologies to ensure proper functionality, remember your cookie preferences, and understand how visitors use our pages.

Essential cookies are necessary for the website to function and cannot be switched off in our systems. Optional cookies, where used, help us analyse traffic and improve performance. You may accept all cookies or allow essential cookies only through the cookie banner displayed on your first visit.

You can also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

We may share personal data with trusted third parties who assist us in operating our website or conducting our business, such as hosting providers, analytics services, email infrastructure providers, and professional advisers. These parties process data only on our instructions and under appropriate confidentiality and security obligations.

We may also disclose information where required by law, court order, or governmental authority, or where necessary to protect our rights, safety, or property.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry records are typically retained for a reasonable period to manage communications and potential projects. Technical logs and cookie-related data are retained according to operational needs and applicable law.

9. Your Rights

Under applicable data protection law, including the GDPR, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your data in certain circumstances
Restrict or object to processing in certain circumstances
Request data portability where applicable
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with a supervisory authority, including the Polish Personal Data Protection Office (UODO)

To exercise your rights, please contact us at kaleja@op.pl. We may need to verify your identity before responding to your request.

10. Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

Your data is primarily processed within the European Economic Area. If we transfer personal data outside the EEA, we will ensure that appropriate safeguards are in place in accordance with applicable data protection law, such as standard contractual clauses or other approved mechanisms.

12. Third-Party Links

Our website may contain links to third-party websites or embedded content, such as mapping services. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. The updated version will be published on this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact:

Kaleja sp. z o.o.
Goławicka 9, 03-550 Warszawa, Poland
Email: kaleja@op.pl